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Relationships + Influence

13 mins: Conflict when there’s a power imbalance

Mini-masterclass with Rachael Fitzjohn, people & culture expert from Emerging Engines.

What you'll learn:

A topic that so many of us find challenging: conflict. Eeeek! – especially when a power imbalance is involved. You know the saying about death and taxes… conflict is also inevitable. And the more we avoid it, the worse it tends to get.

As an executive people leader at Emerging Engines, Rachael Fitzjohn navigates complex workplaces (and conflict!) on a daily basis. Learn three easy strategies for handling uncomfortable situations and strengthening relationships in the process!

💡 Power Play: Power dynamics affect conflict beyond job titles. Next time, own your unique value. Your perspective and insights can turn challenging conversations into collaborative ones – it’s ok to claim some of that power!

💡 Relationship Revolution: With the right approach, adversaries can become allies. Using “we” language and practising empathy shifts the dynamic and builds a more cooperative atmosphere where everyone is focused on shared goals.

💡 Take Control: One powerful question, “What does success look like for you?” can diffuse tension and redirect conversations towards a win-win.

More on feedback and conflict

Mini-masterclass: How to give Better Performance Reviews
Mini-masterclass: Receiving better performance reviews
Mini-masterclass: Escaping the drama triangle
Mini-masterclass: Have better one-on-one meetings

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"Excellent masterclass thanks Rachael! There’s a lot of these types of conversations with the project work I do so I’m looking forward to trying these tools out!"

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"Conflicts are something I have found really less material on. This is really helpful. 🙂 "

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