Mini-masterclass with Rachael Fitzjohn, people & culture expert from Emerging Engines.
A topic that so many of us find challenging: conflict (eek – especially when a power imbalance is involved). You know the saying about death and taxes… conflict is also inevitable. Rachael Fitzjohn shares three easy strategies for handling conflict and even strengthening relationships in the process!
💡 Power Play: Recognise how power dynamics affect conflict beyond just job titles. Next time, own your unique value. Your perspective and insights can turn challenging conversations into collaborative ones where you’re genuinely heard – it’s ok to claim some of that power!
💡 Relationship Revolution: With the right approach, adversaries can become allies. Using “we” language and practising empathy tend to shift the dynamic and build a more cooperative atmosphere where everyone is focused on shared goals.
💡 Take Control: One powerful question, “What does success look like for you?” can diffuse tension and redirect conversations towards a win-win.
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"Excellent masterclass thanks Rachael! There’s a lot of these types of conversations with the project work I do so I’m looking forward to trying these tools out!"
"Conflicts are something I have found really less material on. This is really helpful. 🙂 "
